FREQUENTLY ASKED QUESTIONS

• CAN I CHANGE OR CANCEL MY ORDER AFTER PLACING IT?

Once your order is submitted, we begin processing it immediately so we can get it to you fast! During this time we cannot add or remove items, or otherwise modify or cancel your order.

• HOW DO I PLACE AN ORDER ONLINE?

After following the steps to checkout, please carefully review your items and all of the checkout information you have provided before placing your order. Your order cannot be processed without correct shipping and billing information, and we cannot make changes to your order after it is placed. Once you've confirmed all information is correct, click "Place Order" to finish your purchase.

• WHY DO I NEED TO CREATE AN ACCOUNT?

              We encourage you to create an account with THINGZ N RINGZ to make your shopping experience             

               easier and faster. By creating an account, you will be able to:

• Track and trace your orders
• Store addresses for faster billing and shipping
• View your past order history
• HOW CAN I GET IN TOUCH WITH THINGZ N RINGZ?

If you have a question about shopping and orders placed on our website, you may reach THINGZ N RINGZ customer support by email at customersupport@thingznringz.com or phone (+1 902 468-6763). Customer Support representatives are available to answer your questions daily from x-x

• WHAT PAYMENT METHODS ARE ACCEPTED?

THINGZ N RINGZ accepts Visa, MasterCard, American Express, as well as PayPal. We do not accept xxx.

• WHAT IF I WISH TO RETURN MY PURCHASE?

We want you to be happy with your purchase, but we know that occasionally you may want to return items. That's why we have a 30 day returns policy. You will need to pack the jewelry item(s) securely and send them to us. Please note that you are responsible for the costs of returning the cancelled items to us (unless we sent you the wrong item, or the item is damaged or defective). We will issue your refund once we receive your return.

• WHAT ARE YOUR DELIVERY OPTIONS?

                We deliver to all 50 U.S.states, including Alaska & Hawaii so everybody can enjoy great products      

                from THINGZ N RINGZ Please see our shipping information below:

• Standard (Ground) Shipping: $
• Express Shipping: $

HOW CAN I TRACK MY ORDER?

• After you complete the checkout process, the Order Summary page will confirm the details of the order you have placed and provide you with an Order Summary reference number. We recommend that you print this Order Summary page for your records, as it may be needed for order references and to track your order. ou will also receive an order confirmation email with the order number, acknowledging your order has been placed. If you have not received an order confirmation email shortly after placing your order, please first check your email spam folder

When your order ships from our warehouse, you will receive a shipping confirmation e-mail containing tracking information for your packages.

• WHAT IS THINGZ N RINGZ RETURN POLICY?

We hope you love what you ordered. We gladly accept returns of most new, unused items in their original condition. That's why we have a 30 day returns policy

HOW DO I RETURN MERCHANDISE?

• If you would like to make a return, you must pack the merchandise in its original, unused condition, including tags and packaging, along with the return form provided in your order shipment. Please pack the merchandise in its original condition (including tags and packaging) along with return form in a box. Please send your return via carrier of your choice to the address below.
• We recommend using an insured and traceable delivery method to:

THINGZ N RINGZ
Returns Department
34 Payzant Ave
Dartmouth, NS

Canada

B3B 1Z6

WHAT COUNTRIES DO THINGZ N RINGZ DELIVER TO?

Currently, we only ship merchandise within Canada & United States. THINGZ N RINGZ.com uses FedEx, UPS, or USPS as delivery carriers in the United States.

MY PACKAGE IS MISSING - WHAT DO I DO?

We apologize if you have yet to receive your package. If you're not able to locate your package, don't worry, contact us at customersupport@thingznringz.com and we'll help you.

SHIPPING:

We’ll get your order out quickly.

SECURE ONLINE ORDERING:

Your order is safe and secure with us. Our website is secured and monitored daily.

CUSTOMER SUPPORT:

We’re here to assist you, simply send us an email at customersupport@thingznringz.com